Enroll & Make Changes

When You Can Enroll

You can enroll as a new hire or if you have a qualified life event (e.g., you get married or divorced, start or end a domestic partnership, add a new child to your family). Coverage is available for you and your eligible dependents. For these events, you have 31 days from your date of hire or date of the event to make changes to your existing coverage. Once you enroll, coverage changes are allowed only during the UC Annual Open Enrollment period each fall.

Making Changes to Your Coverage

Once you enroll, coverage changes are allowed only during the Annual Open Enrollment period or when you have a qualified life event (e.g., you get married or divorced, start or end a domestic partnership, add a new child to your family). You have 31 days from the date of the event to make changes to your existing coverage.

If you are a new hire, you have 31 days from your date of hire to enroll.

You can cancel coverage at any time. Your coverage will end on the last day of the month that you cancel.

To make changes to or to cancel your coverage, call the UC Plus Customer Service Team toll-free at (888) 212-7201.

Add or Change Your Beneficiary

To change a beneficiary, please complete the Service Change Request Form [PDF].

To ensure that your request is handled quickly and accurately:

  • Complete the top portion of the first page, including your certificate number (on your ID card) and contact information.
  • Place a check mark by the section(s) you wish to amend and provide the required information.
  • Sign and date the completed form and send to Aflac via fax or mail.
    • Fax: 866.849.2974
    • Mail: American Family Life Assurance Company (Aflac) Post Office Box 84075 Columbus, GA 31993

Call the UC Plus Customer Service Team toll-free at (888) 212-7201 if you have any questions.